Frequently Asked Questions

Looking for answers to your questions about Cadonix or the Arcadia Platform?
Check out our comprehensive list of frequently asked questions and dive into the details. 

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Cadonix provides expert, hands-on support with virtual onboarding assistance no matter what plan or Arcadia product you choose. By purchasing an Arcadia product, you get access to our Technical Engineering team for troubleshooting and training at any point in your project. Learn more with an Arcadia Professional Demo

No installation is required. Arcadia runs in the cloud, so the demo is conducted via a secure web-based screen share—all you need is a browser and an internet connection.

Absolutely. Our demos are designed to be interactive and conversational. You’re encouraged to ask questions throughout the session so we can focus on what matters most to your team.

We recommend including design engineers, electrical leads, and anyone involved in wire harness design, approval, or manufacturing hand-off. If you’re exploring software options for a wider team, we’re happy to include others as well.

Most demos run between 60 to 90 minutes, depending on your areas of interest. We tailor each session to your workflow—whether you’re focused on schematic capture, harness design, or manufacturing outputs.

You can schedule a demo by filling out the request form on our website. Once submitted, a member of our team will contact you within one business day to coordinate a time that works best for you.

Arcadia is a cloud-based platform designed for electrical design, wire harness design, and manufacturing workflows, tailored for engineers and manufacturers. 

Arcadia is fully cloud-based, ensuring flexibility, scalability, and easy access from anywhere. 

Any industry that uses a wire harness can benefit from using Arcadia. Industries like automotive, aerospace, industrial machinery, and electronics manufacturing benefit the most from Arcadia’s end to end enterprise features. 

Yes, Arcadia supports integrations with popular CAD tools such as PTC CREO, Dassault Catia V5 and V6, Dassault Solidworks, Siemens NX, and SolidEdge.  to ensure seamless workflows. 

Yes, as a cloud-based platform, a stable internet connection is required to access Arcadia. 

Yes, you can access Arcadia from any device with internet access and a modern browser. The Essentials License comes with 1 license seat and the Professional License includes unlimited license seats.

Arcadia uses state-of-the-art encryption and security protocols to keep your data safe.  For more details, contact our support team via chat!

Our online training resources includes video tutorials, help articles and blogs and personalized,  1:1  Training Hours

No, Arcadia supports harness designs of all sizes and connection types, from simple to highly complex.

Intuitive design tools like automated design checks, live simulation and an extensive, built-in component library make it user-friendly and efficient.

Yes, Arcadia Schematic is equipped with real-time validation that helps identify and resolve issues during the harness design process.

Yes, multiple users can collaborate on projects in real-time with any Professional plan.

Yes, you can import schematics in common formats like DXF and DWG.

Yes, the platform includes a comprehensive library with thousands of components we’ve curated by working with industries of every kind. 

Absolutely, Arcadia allows you to create, import and modify custom symbols. 

Export options include PDF, DXF, and native Arcadia formats (ARC).

The platform includes a built-in version control system for tracking changes – simply draw your comment, and it’s synced across the project.

You can export manufacturing-ready files or share directly via the cloud.

Yes, our harness designer handles even the most complex harness configurations.